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Shoe Dept. Encore

4.0(190)· Google4.0 out of 5 from 190 reviews (Google rating)Shoe Store
Closed · opens 11:00 AM
(269) 324-6063 Directions shoedeptencore.com

Quick facts

Shoe Dept. Encore is a shoe store at The Crossroads Mall, 6650 S Westnedge Ave Spc 201 in Portage, MI, open daily from 12:00 PM. Call +1269-324-6063 for details.

Address
The Crossroads Mall, 6650 S Westnedge Ave Spc 201, Portage, MI 49024
Phone
+1269-324-6063
Hours today
11:00 AM – 8:00 PM

About Shoe Dept. Encore

Shoe Dept. Encore is a retail chain shoe store at The Crossroads Mall, 6650 S Westnedge Ave, Space 201, in Portage, MI. Its selection includes casual, dress and athletic shoes for men, women and children, with name brands among the offerings. Those categories cover everyday footwear, dress shoes and athletic styles across the three customer groups. The store has a Google rating of 4 out of 5 from 190 reviews.

In-store shopping and in-store pickup are available, along with onsite services, though the listed information does not specify what those services include. Delivery is not offered. The store is listed as suitable for a quick visit and has both a wheelchair-accessible entrance and wheelchair-accessible parking. Accepted payment methods include checks, credit cards, debit cards and NFC mobile payments.

Known for

  • Casual, dress and athletic shoes
  • Men’s, women’s and children’s footwear
  • Name-brand options
  • In-store shopping and pickup
  • Wheelchair-accessible entrance and parking

Google rating breakdown

190 ratings on Google. Ratings and counts are Google's, not ours.

  • 5★81
  • 4★59
  • 3★30
  • 2★9
  • 1★11

What people mention

Topics counted across Google reviews.

  • shoe selection×10
  • brand×7
  • deals×5
  • check×4
  • selection×4
  • socks×2
  • size availability×2

People also search for

What reviewers say elsewhere

  • “I absolutely hate this store. The staff us incredibly rude to start. Also, only 1 shoe is out for each pair. So if you want to try anything on they have to go to the back to get the other shoe. When I was there we waited nearly 30 minute…”

    — Regan Clute, May 2, 2026 · google

  • “Great customer service, had bluey the show playing in the back for any entertainment! 5/5”

    — Matthew Crippen, August 2, 2025 · google

  • “Bought shoes from here that were scuffed up on the inside. Tried to return them the lady wouldn’t listen to me and accused me of wearing them? Poor customer service.”

    — Donnie Davis, October 29, 2024 · google

  • “I went to store to ask for the lost receipt, the store person cant print a receipt and handed over a number, called that number, answered by a rude lady and declined to issue a receipt saying its their policy. I asked her to handover the…”

    — Waseem Sheriff, September 17, 2023 · google

Excerpts are shown for attribution and remain the property of their source.

Reviews on Noemic

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Within walking distance

Shoe Dept. Encore — frequently asked

Is Shoe Dept. Encore open on Mondays?
Yes — Shoe Dept. Encore is open Monday from 11:00 AM to 7:00 PM.
Where is Shoe Dept. Encore?
Shoe Dept. Encore is at The Crossroads Mall, 6650 S Westnedge Ave Spc 201, Portage, MI 49024.
What is the phone number for Shoe Dept. Encore?
You can reach Shoe Dept. Encore on +1269-324-6063.

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