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KAY Jewelers

4.4(259)· Google4.4 out of 5 from 259 reviews (Google rating)Jewelry Store$$$
Closed · opens 11:00 AM
(269) 327-0500 Directions stores.kay.com

Quick facts

KAY Jewelers is a jewelry store at 6650 S Westnedge Ave Unit 236 in Portage, MI, open daily from 12:00 PM. Call +1269-327-0500 for details.

Address
6650 S Westnedge Ave Unit 236, Portage, MI 49024
Phone
+1269-327-0500
Hours today
11:00 AM – 8:00 PM
Price
$$$

About KAY Jewelers

KAY Jewelers is a retail jewelry chain with a location at 6650 S Westnedge Ave, Unit 236, in Portage, MI. Its selection includes engagement rings, timepieces, and designer collections. The store offers in-store shopping, delivery, and in-store pickup, giving customers several ways to make and receive purchases. Its Google listing has a 4.4-star rating based on 259 reviews.

Beyond retail sales, this location lists repair and installation services, along with onsite services. These offerings make it a place to consider for both jewelry purchases and service needs, though the supplied information does not specify which repairs or installations are available. The store welcomes LGBTQ customers and lists a wheelchair-accessible entrance, parking, and seating. Accepted payment methods include checks, credit cards, debit cards, and NFC mobile payments.

Known for

  • Engagement rings and designer collections
  • Timepieces
  • Repair and installation services
  • Delivery and in-store pickup
  • Wheelchair-accessible entrance, parking, and seating

Google rating breakdown

259 ratings on Google. Ratings and counts are Google's, not ours.

  • 5★206
  • 4★15
  • 3★7
  • 2★6
  • 1★25

What people mention

Topics counted across Google reviews.

  • helpful staff×96
  • engagement ring×15
  • warranty×13
  • kind staff×11
  • gift selection×7
  • ring sizing×6
  • ring selection×5
  • ring repair×4
  • ring inspection×2
  • no pressure sales×2

People also search for

What reviewers say elsewhere

  • “I will never shop at this store again. I will never ship anything to this store again. I’ve made multiple trips to the store to pick up an item that was supposedly ready for pick up. The second visit the store was closed with no sign dur…”

    — Chris Smith, September 15, 2026 · google

  • “Short version- happy with final product but TERRIBLE communication from the team at Kay. Purchased a custom Engagement Ring for my girlfriend. Went in and picked it out together but she didn’t know I called back and put a deposit on it.…”

    — Michael Dekema, September 12, 2026 · google

  • “Lucas was Awesome! He was a tremendous help!”

    — Seth Brovont, August 29, 2026 · google

  • “Joe was excellent and so helpful, a lot of fun and made it a great time.”

    — Landon Glenn, August 21, 2026 · google

Excerpts are shown for attribution and remain the property of their source.

Reviews on Noemic

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KAY Jewelers — frequently asked

Is KAY Jewelers open on Mondays?
Yes — KAY Jewelers is open Monday from 11:00 AM to 7:00 PM.
Where is KAY Jewelers?
KAY Jewelers is at 6650 S Westnedge Ave Unit 236, Portage, MI 49024.
How expensive is KAY Jewelers?
Google lists KAY Jewelers in the $$$ price range for jewelry stores in Portage, MI.
What is the phone number for KAY Jewelers?
You can reach KAY Jewelers on +1269-327-0500.

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